We use your IP address to help diagnose problems with our server and to administer the Site. Your IP address is used to help identify you and to gather broad demographic information about you. Your IP address may also used to assist in the detection of fraud and we may pass this information to the police.
Cookies are used to identify the computer from which you access our site and tell us if you have visited the site before. They store basic information about you such as for example, the booking you might have made or your password so that you don’t have to enter it every time you visit our site. Information supplied by cookies can help us to provide you with a better online user experience and assist us to analyse the profile of our visitors. For example: if on a previous visit you went to Elmbridge Music Christmas concert information, we might find this out from your cookie and highlight latest news about the concert on your second and subsequent visits. You can set your browser to disable cookies or alert you when they are being used, however you might not be able to access all areas of our site.
When you supply any personal information to Elmbridge Music we have legal obligations towards you in the way we use that data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else. When you book with us we will ask for your name, address, telephone number and e-mail address. This allows us to fulfil your ticket request and track your order and contact you by post, phone or by email when necessary in connection with transactions entered into by you on our site.
No financial information is collected by us and any credit card or other payment information is supplied by you directly, to our card processor and payment partner, PayPal. All sensitive consumer data collected on this site is used only for the purpose of completing the transaction. When you make a purchase on our site, your consent is given to provide your personal information to those third parties necessary to process your transactions with us, such as our payment partner and the companies that handle shipping on our behalf. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Except as provided above, we will not share financial information with third parties without your prior consent.
No personal information provided by you will be used for marketing purposes without your consent. Should you wish so we might send you e-mails that may be of interest to you. You can unsubscribe from this service at any time by following the unsubscribe link on the bottom of the email you receive.
This website may contain links to other sites. Elmbridge Music is not responsible for the privacy practices or the content of such websites or for the privacy policies and practices of other third parties, and so you should be careful to read those sites' privacy policies independently.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, feel free to Contact Us by clicking on the "Contact Us" button on our website.